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Industry

Utilities

From clean water to renewable energy, delivering business-wide transformation

We leverage the latest technology to navigate the heavily legislated utilities sector; making customers’ lives easier at scale, providing self-serve capabilities that transform business operations. A sustainable future remains at the forefront of every utilities’ decision we make.

View work

Improving operational practice and customer experiences at scale

Identity and Access Management

Seamless login to deliver personalised self-service for account information, billing and all other customer needs.

Digital Experience Platforms

Realising ambitious customer experiences with best-in-class Digital Experience Platforms (DXPs) through our platform centres of excellence.

Customer Portals

Reducing operational cost through customer self-serve and automation. Customer portals designed to enable account and service management, cross-promotion and encourage customer loyalty.

Data Visualisation

Custom tools to present graphical representation of information and data to enable a clear understanding of service and energy usage including dashboards, interactive charts and trends reports.

B2C & B2B eCommerce

Platforms to support the acquisition of new customers through a digitised service purchasing journey.

Smart Product Integration

Data integration with IOT and smart products to deliver connectivity and real-time energy usage visualisation.

Identity and Access Management

Seamless login to deliver personalised self-service for account information, billing and all other customer needs.

Digital Experience Platforms

Realising ambitious customer experiences with best-in-class Digital Experience Platforms (DXPs) through our platform centres of excellence.

Customer Portals

Reducing operational cost through customer self-serve and automation. Customer portals designed to enable account and service management, cross-promotion and encourage customer loyalty.

Data Visualisation

Custom tools to present graphical representation of information and data to enable a clear understanding of service and energy usage including dashboards, interactive charts and trends reports.

B2C & B2B eCommerce

Platforms to support the acquisition of new customers through a digitised service purchasing journey.

Smart Product Integration

Data integration with IOT and smart products to deliver connectivity and real-time energy usage visualisation.

Identity and Access Management

Seamless login to deliver personalised self-service for account information, billing and all other customer needs.

Digital Experience Platforms

Realising ambitious customer experiences with best-in-class Digital Experience Platforms (DXPs) through our platform centres of excellence.

Customer Portals

Reducing operational cost through customer self-serve and automation. Customer portals designed to enable account and service management, cross-promotion and encourage customer loyalty.

Data Visualisation

Custom tools to present graphical representation of information and data to enable a clear understanding of service and energy usage including dashboards, interactive charts and trends reports.

B2C & B2B eCommerce

Platforms to support the acquisition of new customers through a digitised service purchasing journey.

Smart Product Integration

Data integration with IOT and smart products to deliver connectivity and real-time energy usage visualisation.

Identity and Access Management

Seamless login to deliver personalised self-service for account information, billing and all other customer needs.

Digital Experience Platforms

Realising ambitious customer experiences with best-in-class Digital Experience Platforms (DXPs) through our platform centres of excellence.

Customer Portals

Reducing operational cost through customer self-serve and automation. Customer portals designed to enable account and service management, cross-promotion and encourage customer loyalty.

Data Visualisation

Custom tools to present graphical representation of information and data to enable a clear understanding of service and energy usage including dashboards, interactive charts and trends reports.

B2C & B2B eCommerce

Platforms to support the acquisition of new customers through a digitised service purchasing journey.

Smart Product Integration

Data integration with IOT and smart products to deliver connectivity and real-time energy usage visualisation.

Thank you … for listening, understanding our direction of travel, challenging our thinking, telling me ‘NO’ - and for your hard work making it all happen.
Rhian Morris
Digital Services Manager, Welsh Water 

Success Stories

Industry experience

Safestore
Myenergi
Energia Group
EnerSys
Biffa
Welsh Water
UK Parliament

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