Thousands of services, simply managed
myBiffa allows customers to view, track, manage, book and pay with ease, whether they are managing a single waste collection or multiple locations. Biffa can now personalise the services they promote based on customers’ account type and sector, ensuring all communication happens in both a timely and contextual manner.
Cutting through complexity
We have established a customer-friendly online vocabulary for Biffa, giving clarity and reassurance around legislative and technical aspects of the customer process. myBiffa enables customers to see where wastage is occurring and supports them with sustainability data, helping them understand their environmental impact and improve operational efficiency.
Head of Digital Products