All Events

The Digital Transformation Conference

From customer portals to customer-facing AI agents: Hear our CTO discuss the foundations you need in place to transform your digital self-service experience.

May 14, 2026
Thursday, May 14, 2026
|
08:15 - 5:15 GMT
Etc. Venues Prospero House

Join us at the annual Digital Transformation Conference taking place in London on 14th May. Featuring speakers and guests from medium and large companies, the event covers all aspects of digital transformation including strategy, process and technoogy, and culture and organisational change.

Our CTO Darren Webb will present UNRVLD's view on how businesses can transform their customer service offer through digital. From portals to AI agents, the same digital and data foundations must be in place to elevate customer experience and business efficiency through digital self-service. Featuring some of our flagship work in the sectors such as utilities, professional services and commerce, he'll demonstrate how and why businesses should ready themselves for the evolution in how B2C and B2B customers expect to be served.

Other speakers confirmed for the event include:

  • BNP Paribas Executive Director Strategy & Transformation, Szymon Miotoraj
  • AstraZeneca Executive Director Digital Seervices, Arrie van der Dussen
  • Crown Paints Senior Digital Change Agent, Nancy Ramos Guajardo
  • Imperial War Museums Head of Digital Experience & Insight, Debbie Valentine
  • CBRE UK Lead AI & Automation, Ricky Bartlett

Leading the discussion

Darren Webb
Chief Technology Officer
UNRVLD
Tom Dougherty
Chief Growth Officer
UNRVLD
Joanna Perry
Head of Marketing
UNRVLD
Darren Webb
Chief Technology Officer
UNRVLD
Tom Dougherty
Chief Growth Officer
UNRVLD
Joanna Perry
Head of Marketing
UNRVLD

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