Customer, employee & member portals

We design and build bespoke online portals to make it easy for your customers, employees and registered members to self-serve, engage and transact: giving your business greater control, automation and intelligence designed to improve user satisfaction while reducing operating costs.

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What we deliver to clients who need to build or upgrade a portal

Our

Customer, Employee & Member Portals

services

Bespoke Customer Portals

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Self-service customer portals provide a secure, personalised space to manage your relationships and communications with B2B and B2C clients.
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Secure account management and profile updates
Orders, subscriptions and payment - with integration to existing CRM, commerce and billing systems
Access to documents, statements and personalised resources
Self-service support requests
Manage portal experiences for multiple brands or customer types through a single platform

Employee Engagement & Partner Portals

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Employee and partner portals increase productivity and improve governance for distributed teams, franchisees and external partners; to keep training, resources, reporting and workflows in one-space.

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Personalised employee and partner dashboards
Team directories and organisational information
Training, onboarding and learning resources
Internal communications and announcements
Secure access for remote, distributed and franchise teams

Membership Portals

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Member portals provide a one-stop shop for exclusive content, community features and renewals to maximise member engagement and lifetime member value. They can form a core part of your digital experience, or be an add-on to your main omnichannel user journeys.

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Member profiles with tiered access control
Exclusive content, events and resources
Membership or enrolment status and history
Integration with CRM
Analytics on memberships usage

Benefits of portals: why UNRVLD

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Our customer portal solutions help organisations to quickly build or modernise their digital services without replacing core systems; delivering personalised, compliant and measurable experiences that reduce customer friction.

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Personalised brand-appropriate experiences that drive loyalty and engagement
Reduced operational costs and complexity for scaled businesses
Customer and user behaviour analysis
Security, compliance and control
UNRVLD can leverage your existing digital tech stack

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Leadership

Our digital portals leaders

Darren Webb

Chief Technology Officer

Tom Holt

Head of AI Strategy

Adam Lee

Head of Customer Data Strategy

Louis Sheppard

Experience Director

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Awards & recognition

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