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As a leader in plant-based ingredients manufacturing, Roquette operates in over 100 countries worldwide. With customer experience transformation top of the Board's agenda, Roquette appointed UNRVLD as their lead CX and Technology partner to deliver innovative digital products and services.
Roquette identified an improved digital customer experience as a key enabler for developing its service offer to achieve commercial growth and further global expansion.
We’re providing extensive online services for Roquette’s growing customer base; automating sales processes, reducing demand for customer support and offering self-serve of its 400+ product portfolio.
We’ve delivered a best-in-class Sitecore solution to stabilise the digital estate, streamline operating costs and generate record traffic volumes.
