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Roquette

A new digital ecosystem for global ingredients manufacturer
Client
Roquette
Sector
Manufacturing
Services
CX Strategy / Service Design / Experience Design / Sitecore

As a leader in plant-based ingredients manufacturing, Roquette operates in over 100 countries worldwide.  With customer experience transformation top of the Board's agenda, Roquette appointed UNRVLD as their lead CX and Technology partner to deliver innovative digital products and services.

Product innovation

Roquette identified an improved digital customer experience as a key enabler for developing its service offer to achieve commercial growth and further global expansion.

Self-serving 400+
products online

We’re providing extensive online services for Roquette’s growing customer base; automating sales processes, reducing demand for customer support and offering self-serve of its 400+ product portfolio.

Stabilise, streamline, volumize

We’ve delivered a best-in-class Sitecore solution to stabilise the digital estate, streamline operating costs and generate record traffic volumes.

Outputs

Customer Experience Strategy
Global Website
Customer Portal
Microsite Framework

Technology

Sitecore
Salesforce
Azure
SAP
Discuss a project or partnership
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